Regional Site Lead
TITLE: Regional Site Lead
RESPONSIBLE TO: Operations and Regional Director
WORK AREA: Administration
SUMMARY: Under the guidance of Operations and Regional Director, the Regional Site Lead ensures the successful functioning of clinics and sites within the company, as outlined in the strategic and annual plans, as well as their budgets. This role also involves continuous marketing, business development, and customer relations efforts to meet client and community needs, while upholding the organization's best interests and daily operations of their assigned region.
DUTIES AND RESPONSIBILITIES
Supervisory Responsibilities
- Supervision of designated PATH Behavioral Healthcare sites
- Must report all responsibilities to Operations and Regional Director
- Assist in completion of Performance Evaluations for all staff and oversight on completion of Performance Evaluations of Supervisors for their assigned staff.
- Main point-of-contact for staff in their designated region and offices
- Assistance with coordinating QA plans of action
- Caseload tracking and management.
- Review P&L reports, Payroll report, KPI report, and any other report provided by Operations, and staffing for projects.
Day-To-Day Responsibilities
- Identify, recommend, and oversee implementation of new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
- Responsible for oversight and accountability of the referral log, conversion rates, intakes, and discharges
- Confirm client setup for all services with full treatment team
- Identify and manage coverage needs for Office Managers in addition to coordinating training for new OM hires.
- Oversee and maintain site supply needs and building maintenance needs.
- Communicate to staff, in collaboration with Regional Director and Operations, implementation of the organization’s goals, objectives, and processes.
- Proactively identify and communicate hiring needs, staffing issues to Regional Director and HR
- Approve Case Management notes when necessary.
- Oversee and monitor Overtime/Admin Pay and all pre-approvals under the direction of Regional Director.
- Maintain and oversee Site/Location Compliance including drills, fire inspections, Certificates of Occupancy, and HIPAA oversight with the direction of the Operations and Compliance Officer
- Assist in staffing and organizing for regional community events and organizing community outreach efforts.
- Other Duties as Assigned by the Regional Director
QUALIFICATIONS
Education: Candidate must have a high school diploma.
Experience: Minimum of 2 years of operations/upper management experience. Comprehensive knowledge of billing and coding guidelines is required.
Physical Effort: This position requires the ability to work under stressful conditions and to work irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and keyboarding.
Communication Skills: Candidates must possess excellent verbal and written communication skills to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background: The candidate must pass all federal and state background checks, and their educational and work history will be confirmed in compliance with company policies.